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As we are authorized dealers for all brands we carry we will honor all manufacturers warranties and handle your product returns according to our terms listed below;

Customer satisfaction is a priority and we will not accept anything less than you being 100% happy with our products and service.
Therefore, customers will have 30 days after purchase to be able to return products if the product has failed to perform properly for your needs or has a manufacturer defect. If the return is for a defective product we will cover return postage. Per your request you will receive a refund or the item will be replaced. Should the item no longer be available an equivalent or higher value item will be sent. Beyond the 30 days, the manufacturer warranty will be honored. The customer will be responsible for shipping and we will help direct you and help you with updates on the status as to the repair or replacement or your item.

When applicable a valid serial number stamped on product will need to match what we have on file and also an Elite Flashlights order number will need to be presented.

Returns will not be honored when;

  • Damage has been caused by improper modification, disassembly, or maintenance.
  • Damage has been caused to product appearance from improper handling such as accidental drops or impacts.
  • Damage caused by improper battery usage such as reverse polarity issues or battery leakage.

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